Backend Engineer - Enterprise Bot Manager Team


We are looking for a passionate and ambitious Backend Developer to join the EBM product development team, helping to advance and improve our industry leading chatbot management platform.

Key responsibilities:

  • Build and maintain REST APIs for our backend services (in covllaboration with the wider EBM product team)
    • Implement new features
    • Diagnose and fix bugs
    • Write unit tests
  • Contribute to the design of new features
  • Participate in our agile development process
    • Daily standup
    • Sprint planning and retrospective
    • Ticket management with JIRA


  • Practical experience using JavaScript / Node.js
  • Practical experience using relational databases (we use MySQL and Postgres)
  • Practical experience using source control (we use git and GitLab)
  • Understanding of application and database performance
  • Familiarity with secure development practices
  • Familiarity with data privacy concerns


Our five core values drive everything we do and as we scale, we will be looking to you to help us scale our culture at the same time.

  • Autonomy, able to own what you’re working on
  • Boldness, to reflect Filament AI’s ambition 
  • Collaboration, able to help others do their best work
  • Deep Fun, as in Deep Learning, able to make Filament AI a really enjoyable place to work (and able to come up with better AI-related puns than that)
  • Excellence, so that we can trust each other to do great work well


The Enterprise Bot Manager (EBM) is a platform that provides organisations with the tools and operating model required to quickly and effectively deliver your chatbot program and to manage and monitor it for continued success.

EBM is supported by a passionate team of conversational AI specialists to help clients get the most out of this technology.

We’re approved partners of Google, IBM and Microsoft, and our clients include HSBC, Tesco, NHS, NSPCC, L’Oreal, Rentokil, Royal Mail, and Boehringer Ingelheim.

Founded in 2016, Filament is a team of 35+ data scientists, machine learning engineers, developers and project managers dedicated to delivering scalable AI enabled solutions for our diverse range of clients. Filament’s offering includes a range of products and solutions:

  • Our consultancy practice deals with strategic planning and internal education, particularly for C-suite clients looking to build AI capability into their group
  • Our solutions agency builds AI technology as well as the applications that use it, like conversational interfaces and dashboards.
  • Our SaaS tooling platforms act as a hub and management suite for applied AI technology within enterprises.
  • Our R&D team makes sure that we are at the forefront of AI technology so that we can serve our services clients and platform users better.


This role offers a great opportunity to join a company with a unique value proposition in the AI industry. has 3 offices globally – London, Southampton and Toronto – and our team is expanding rapidly. We put a lot of faith in our people, treat them really well and have a lot of fun together.

At the same time, we believe that our approach to AI will make us a global leader in enterprise grade AI technology.

We love working with each other, and we’re confident we’re building something massive.


Send an email to with the role title in the subject line and a CV / resumé attached, and we’ll reach out if we’d like to chat more.