Head of Solutions (North America) - Toronto Office

ABOUT THE ROLE

Location: Toronto

Expected start date: TBD

The Head of Solutions (North America) role sits within the Solutions function at Filament AI and will be based in our Toronto office. The Head of Solutions plays a crucial role in our mission to enable applied artificial intelligence by managing the Solutions team and architecting custom client solutions. As the Head of Solutions, you’ll work on:

  • Overseeing the North American Solutions team and directly managing the Lead Developer, Lead Quality Assurance Analyst, Lead Designer, and Solution Architects 
  • Conducting client workshops and user interviews, as well as communicating solution architecture to client stakeholders 
  • Designing custom software solutions alongside the Machine Learning team
  • Monitoring the overall implementation of each custom client solution

You’ll report to the General Manager of Filament AI, North America, but will work closely with other teams within Filament AI. 

THE SKILLS YOU'LL NEED

  • Experience managing and growing technical teams 
  • Experience shipping production-ready software applications, ideally in a cloud environment 
  • Software development experience, preferably in web development 
  • Experience using React, or similar frontend frameworks
  • Experience developing Node.js applications
  • Knowledge of relational databases (SQL)
  • Knowledge of the product design process and experience with UI / UX methodologies
  • Experience with client relationship management
  • Excellent communication and presentation skills
  • Experience collaborating with cross-functional teams

THE EXPERIENCE WE'D LIKE YOU TO HAVE

  • Knowledge of machine learning methods and processes
  • Experience leading cross-functional teams

THE QUALIFICATIONS WE'D LIKE YOU TO HAVE

  • A Computer Science / Engineering Bachelor’s degree (or equivalent)
  • Cybersecurity certification(s) (i.e. CISSP)
  • Cloud architect certification(s)  (i.e. AWS / GCP / Azure)

ABOUT FILAMENT.AI

At Filament AI, we enable organisations to apply artificial intelligence to their core area of expertise. We help businesses and other institutions to bottle the skills of their teams into machine learning models so that they can focus on doing what they do best, more effectively. We’re approved partners of Google, IBM and Microsoft. We have an enviable client list across multiple sectors. You can find out more about our clients and case studies on our website.

Our offering includes a range of products and solutions: 

  • Our consultancy practice delivers AI/ML/Data Science capabilities to our clients
  • Our solutions agency builds AI technology as well as the applications that use it, like conversational interfaces and dashboards.
  • Our SaaS tooling platforms act as a hub and management suite for applied AI technology within enterprises.
  • Our R&D team makes sure that we are at the forefront of AI technology so that we can serve our services clients and platform users better.

THE VALUES WE'LL WANT YOU TO LIVE BY AT FILAMENT AI

We use our values to define what we mean when we say “you’re doing a great job”. They are our framework for everything we do in HR and People operations. 

  • Autonomy, able to own what you’re working on
  • Boldness, to reflect Filament AI’s ambition 
  • Collaboration, able to help others do their best work
  • Deep Fun, as in Deep Learning, able to make Filament AI a really enjoyable place to work (and able to come up with better AI-related puns than that)
  • Excellence, so that we can trust each other to do great work well

WHY YOU'LL LOVE WORKING WITH US

This role offers a great opportunity to join a company with a unique value proposition in the AI industry. Filament AI has 3 offices globally – London, Southampton and Toronto – and our team is expanding. We put a lot of faith in our people, treat them really well and have a lot of fun together. At the same time, we believe that our approach to AI will make us a global leader in enterprise-grade AI technology.

WHAT YOU CAN EXPECT FROM US

  • Unlimited paid vacation. You will be entitled to unlimited vacation so you can rest and recharge.
  • Autonomy and responsibility. We hire the best talent. We trust you to get the job done, when and how you do that is up to you.
  • Open communication. You will get to participate in project stand-ups and company-wide strategy sessions to share thoughts, ideas, and areas of improvement to ensure optimal organizational alignment.
  • Growth. We will support you in building a career that supports the type of experience you’re looking for – whatever that looks like, we will help you get there.
  • Flexible work environment. Hybrid work options available with a budget for remote work functionality.

OUR COMMITMENT TO DIVERSITY, INCLUSION AND COMMUNITY CONTRIBUTION

Diversity and Inclusion are not just words here at Filament AI. We think of Diversity and Inclusion as more than just a box to check but instead as a way to foster belonging and empowerment at work. We believe that we have a responsibility to contribute to improvements in our community, however each of us chooses to define that. 

As part of this commitment, we aim to have a barrier-free recruitment and selection process. Please let us know if any accommodations are needed to ensure you have access to a fair and equitable process.

HOW TO APPLY

Send an email to careers@filament.ai with the role title in the subject line and a CV / resumé attached, and we’ll reach out if we’d like to chat more.

Please note all interviews are currently being conducted virtually.

We thank all applicants for their interest!