Job Title: Senior Solutions Engineer

Salary: £60k – £80k

Company: Filament Syfter

Location: London

About the Role:

As a Senior Solutions Engineer on our team, you will be responsible for the technical on-boarding and configuration of our platform implementations. You will play a crucial role in ensuring the successful rollout of our technology by providing technical expertise throughout the sales cycle, from proof of concept to design and implementation.

You will use our suite of product APIs to develop scripts that automate common on-boarding tasks, as well as occasionally developing small plugins that help us meet clients unique challenges and use-cases. You will also work closely with Sales, Product & Engineering, Marketing, and Customer Success teams to channel customer feedback and continually refine our platform offering.

Responsibilities:

• Oversee the technical setup and configuration of client platforms
• Collaborate with cross-functional product teams to identify and resolve technical issues
• Build and maintain custom backend plugins that consume our platform’s APIs
• Write and maintain utility scripts that help us automate repeatable tasks and/or work with our product teams to productise those areas of repetition.
• Support clients as a technical consultant, helping them understand the art of the possible and limitations that can be achieved on their Syfter platform.
• Attend sales meetings to run platform demos and answer technical questions from clients
• Partner closely with Client Delivery/Customer Success Managers to produce realistic and achievable plans for completion of platform configuration and custom solutions.

Experience Required:

• Solution Architecting / Tech consulting
• Node.js / Python
• SQL
• Git

Bonus Points For:

• Product development experience
• Technical sales experience
• Working with large amounts of data

Filament is a software business that specialises in building real-time data-powered business applications. It offers a market-leading private company data integration platform for private equity firms, built with expertise in software product development, data engineering, NLP and machine learning, combined with a well-drilled implementation approach and an evolving product team to deliver maximum value for money.

Syfter is our AI-powered company insight platform

We use our values to define what we mean when we say “you’re doing a great job”. They are our framework for everything we do in HR and People operations. 

• Autonomy, able to own what you’re working on
• Boldness, to reflect Filament AI’s ambition 
• Collaboration, able to help others do their best work
• Deep Fun, as in Deep Learning, able to make Filament AI a really enjoyable place to work (and able to come up with better AI-related puns than that)
• Excellence, so that we can trust each other to do great work well

This role offers an excellent opportunity to join a company with a unique value proposition in the AI industry.

Filament AI has two offices – London and Southampton –  our team is expanding rapidly, so remote working is also possible for suitable candidates. We put a lot of faith in our people, treat them well and have a lot of fun together. 

At the same time, we believe that our approach to AI will make us a global leader in enterprise-grade AI technology. 

We love working together and are confident we’re building something massive.

We value diverse perspectives and actively seek individuals who can bring unique and valuable viewpoints to our product teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Send an email to careers@filament.ai with the role title in the subject line and a CV / resumé attached, and we’ll reach out if we’d like to chat more.

Please note all interviews are currently being conducted virtually.

We thank all applicants for their interest!