A comprehensive guide to improving your chatbot NPS score: Chatbot design (Part 1)

The pressure is on. Management wants assurance that your chatbot program is…


A.I. defeats one the world's best Starcraft 2 players: What does this mean for businesses?

Google’s latest AI research project: AlphaStar, beat ‘MaNa’: one of the worlds…


Filament_Chat_Predictions_2019

How chatbots, voice & conversational marketing will change in 2019

Chatbots have seen a huge growth in the past two years due to their amazing…


🤐🤐 Can Bots Keep Secrets? The Future of Chatbot Security and Conversational “Hacks”

As adoption of chatbots and conversational interfaces continues to grow, how…


Your new CAIO

Say Hello to your new Chief AI Officer.

The title of Chief AI Officer will create a new acronym in our business…


matrix

AI can’t solve all our problems, but that doesn’t mean it isn’t intelligent

A recent opinion piece I read on Wired called for us to stop labelling our…