A comprehensive guide to improving your chatbot NPS score: Chatbot design (Part 1)

The pressure is on. Management wants assurance that your chatbot program is…


A.I. defeats one the world's best Starcraft 2 players: What does this mean for businesses?

Google’s latest AI research project: AlphaStar, beat ‘MaNa’: one of the worlds…


Filament_Chat_Predictions_2019

How chatbots, voice & conversational marketing will change in 2019

Chatbots have seen a huge growth in the past two years due to their amazing…


🤐🤐 Can Bots Keep Secrets? The Future of Chatbot Security and Conversational “Hacks”

As adoption of chatbots and conversational interfaces continues to grow, how…


Don't forget your life jacket: the 'dangers' of diving in deep at the deep end with deep learning

Deep Learning is a powerful technology but you might want to try some…


Your new CAIO

Say Hello to your new Chief AI Officer.

The title of Chief AI Officer will create a new acronym in our business…


matrix

AI can’t solve all our problems, but that doesn’t mean it isn’t intelligent

A recent opinion piece I read on Wired called for us to stop labelling our…