Privacy Policy

This privacy policy explains how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • What are your data protection rights?
  • What are cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

Filament Consultancy Group collects to following data:

  • Only your email address and any other information you send us when contacting us via email.

How do we collect your data?

You directly provide Filament Consultancy Group with most of the data we collect.  We collect data and process data when you:

 

Filament Consultancy Group may also receive your data indirectly from the following sources:

  • None

How will we use your data?

Filament Consultancy Group collects your data so that we can:

  • To be able to respond to any correspondence between yourself and Filament Consultancy Group

When Filament Consultancy Group processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Filament Consultancy Group does not store any of your data with the exception of information you provide to us when contacting us which is stored in our email inbox.

What are your data protection rights?

Filament Consultancy Group would like to make sure you are fully aware of all of your data protection rights.  Every user is entitled to the following:

  • The right to access – You have the right to request Filament Consultancy Group for copies of your personal data.  We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Filament Consultancy Group correct any information you believe is inaccurate.  You also have the right to request Filament Consultancy Group to complete information you believe to be incomplete.
  • The right to erasure – You have the right to request that Filament Consultancy Group erase your personal data under certain conditions.
  • The right to restrict processing – You have the right to request that Filament Consultancy Group restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Filament Consultancy Group processing your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Filament Consultancy Group transfer the data we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us as our email: [Add correct email here]

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Filament Consultancy Group uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Google Analytics – Filament Consultancy Group tracks how the website is used so that we can continue to improve the usability.

Privacy policies of other websites

The Filament Consultancy Group website contains links to other websites.  Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Filament Consultancy Group keeps its privacy policy under regular review and places any updates on this web page.  This privacy policy was last updated on 3 February 2020.

How to contact us

If you have any questions about Filament Consultancy Group’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using the information on our contact page: https://www.filament.ai/contact/